Developing and delivering global F&B visions for over a decade.
With 25 years of experience in the Food & Beverage industry, my expertise spans both kitchen operations in award-winning luxury hotels and the dynamic world of travel.
Having had the privilege of exploring and experiencing the diverse culinary landscapes of Japan, Hong Kong, Europe, South Africa, The Middle East and America, these experiences have granted me invaluable insights into evolving trends and varying guest expectations across different environments.
As a skilled relationship builder, I take pride in collaborating with operational teams to fully grasp their strengths and areas for improvement. This understanding enables us to develop deliverable and commercially viable products and experiences that consistently surpass guests' expectations.
Case studies
Crafting global food visions for both Virgin Atlantic and British Airways’ lounge networks.
Curating industry leading world-class bar programs.
Demonstrated experience of leadership and team building ensuring ‘buy-in’ from all levels to ensure success.
Establishing standardised global visions, supported by comprehensive documentation and training materials, for local teams.
Achieving significant improvements in customer satisfaction through implementation, with ongoing enhancements as systems become embedded and mature.
